Which of the following is NOT a step in undertaking a long-term delivery improvement program?

A) Seek feedback from someone whose opinion you respect.
B) Seek professional help if you’re psychologically uncomfortable with aspects of your voice or bodily action.
C) Be satisfied with whatever vocal qualities you have.
D) Learn to hear, see, and feel the differences between effective and ineffective patterns.

Answer: C

Communication & Mass Media

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One way to create a positive communication climate during an interview is for the interviewer

to A) establish common ground with the interviewee. B) come prepared to the interview with an interview guide. C) communicate con?dence verbally and nonverbally. D) avoid asking leading questions.

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No German movie has won an Oscar in the 2000s. ___

Indicate whether the statement is true or false

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