Organizational structure describes the reporting relationships inside the firm that specify the links between people, functions, and processes

What represents the range of choice offered to the consumer within a particular classification of merchandise?

A. Product assortment B. Product depth C. Product line D. Product width

The scale designed to measure the amount of control we exert over our emotional expressiveness is the:

A) communication bias B) emotional index C) sensitivity scale D) excess zone E) sociability continuum