One person can only have situational or topical public anxiety, but not both.

The Greeks made their major governmental decisions in a public

forum. Indicate whether the statement is true or false

Answer the following statements true (T) or false (F)

1. When communicating by email to your company, you should use bold font and italics in a good percentage of the text so they know what is important. 2. Using capital letters in email is equivalent to shouting. 3. Email subject lines help them stand out. 4. Business letters are usually written in indent format. 5. Business letters are an outdated mode of communication that the new generation of writers does not need to worry about.