When using people as visual aids, speakers should remember that volunteers from the audience are

much more reliable than confederates.

Indicate whether the statement is true or false

FALSE

Communication & Mass Media

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Conflict is NOT a sign of a

A. healthy relationship. B. poor relationship. C. relationship in serious trouble. D. relationship in mild trouble.

Communication & Mass Media

Shari works for the state division of child protective services. The e-mails and faxes she sends and receives contain highly confidential information that has the potential to harm others' reputations and even their safety. Shari carefully maintains her e-mail distribution list, and every e-mail and fax she sends includes a note on the bottom informing the recipient that all information contained therein is confidential. Shari is attempting to overcome which challenge to communication technology in the workplace?

A. reducing distraction B. ensuring security C. choosing a communication channel D. work/life conflict

Communication & Mass Media