Trenton is a radiologist, but he does not actually meet face to face with patients. Instead, using e-mail, he receives X-ray images taken at clinics from across his state. Trenton then e-mails his interpretations to the clinics. Trenton is using ________ to assist him in his profession.

Focus Group Moderators work from:

a. basic question to get reactions from all participants b. a special perspective design to get positive responses c. a prepared script with a list of questions d. a display of communication pieces to get reactions.

Communicator credibility is comprised of which two dimensions?

a. expertise and trustworthiness b. expertise and logic c. trustworthiness and experience d. logic and experience