Which section usually makes up the bulk of the report?

As the sales manager of a Fortune 500 branch office, you understand there are different outcomes for different sales training programs. However, you know that the ultimate objective of any training program is to:

a. build enthusiasm and confidence. b. reduce turnover. c. increase sales and profits of the firm. d. teach salespeople how to manage their time. e. improve selling skills of sales representatives.

Which of the following statements about the needs approach for estimating the amount of life insurance to purchase is (are) true?

I. It involves an analysis of various family needs which must be met if a family breadwinner dies. II. Its use is appropriate only if a person currently has no life insurance protection. A) I only B) II only C) both I and II D) neither I nor II