Groups and teams evolve through several stages as they meet to discuss and work through tasks and dilemmas. Which of the following is the correction progression of stages?
a. Orientation, emergence, conflict, reinforcement, dissolution
b. Orientation, conflict, emergence, reinforcement, dissolution
c. Emergence, orientation, reinforcement, conflict, dissolution
d. Emergence, orientation, conflict, reinforcement, dissolution
b. Most groups pass through these five stages: Orientation, conflict, emergence,
reinforcement, dissolution. If a group exists over a long period of time, accomplishing many jobs or tasks,
it will cycle through these states again and again.
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Ms. Chen greets customers in her hardware store with a friendly, "Good afternoon. How are you?" One customer does not respond to her greeting but instead asks for the location of the plastic pipe. The customer's response is an example of
a. Impersonal communication b. Intrapersonal communication c. Personal communication d. Internal dialogue e. Relational communication
Egocentrism is the belief that one's culture is superior to all others.
Answer the following statement true (T) or false (F)