Ms. Chen greets customers in her hardware store with a friendly, "Good afternoon. How are you?" One customer does not respond to her greeting but instead asks for the location of the plastic pipe. The customer's response is an example of

a. Impersonal communication
b. Intrapersonal communication
c. Personal communication
d. Internal dialogue
e. Relational communication

a

Communication & Mass Media

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Which of the following is an example of a tertiary source?

A) a television news report on corporation's earnings B) an encyclopedia article C) a corporation's annual report D) an eyewitness report of an accident

Communication & Mass Media

This type of work relationship occurs when an experienced individual is paired with a less

experienced individual, with the goal of helping the less experienced individual achieve his or her goals: A) networking B) mentoring C) workplace romance D) friendship of association

Communication & Mass Media