To create an overall customer satisfaction index (CSI) for a given sample of customers, a business ________

A) computes the average of those customers' satisfaction ratings
B) sums all of those customers' satisfaction ratings
C) computes the average of those customers' satisfaction ratings and divides it by the industry average
D) computes the sum of those customers' satisfaction ratings and divides it by a leading competitor's customer satisfaction index
E) sums all of those customers' satisfaction ratings and divides it by 100

A

Business

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Which of the following is true regarding the Pregnancy Discrimination Act?

A. An employer must hire a pregnant applicant even if she is not well qualified for the job. B. Company health insurance plans can exclude pregnancy. C. An employer can refuse to hire someone who is pregnant if doing so would be an undue hardship to the company. D. Employers are required to treat pregnancy the same as they would any other medical condition or temporary disability.

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As with partnerships, a court can order a limited liability company to dissolve in certain circumstances

a. True b. False Indicate whether the statement is true or false

Business