Giving human qualities to objects, such as when we say, "the unforgiving sun," is known as

During training, Larry is presenting the benefits of effective listening skills in conflict resolution. Although his words stress the importance of the skill, his nonverbal delivery is flat and uninteresting

What is the most likely effect of this presentation? a. Trainees will believe his words and see the information as important. b. Trainees will believe his nonverbal delivery and see the information as uninteresting. c. Trainees will ask more questions. d. There will likely be no effect.

The most effective way to ensure a productive town hall meeting is to select a truly random sample of constituents to attend the meeting

Indicate whether the statement is true or false.