An improperly recorded mortgage document is effective against a subsequent purchaser

The best leaders show appreciation provide rewards and use various approaches to motivate people in positive ways. This is know as

A) Challenging the process B) Inspiring a shared vision C) Enabling others to act D) Modeling the way E) Encouraging the heart

__________means persuading customers to buy a higher-priced item than they originally intend to purchase

Fill in the blanks with correct word.