The Reflective Thinking Model has five steps that include all of the following except:

a. proving the cause of the problem

The strongest indirect credibility is the

a. arguer's identification with audience values. b. quotation of well known people. c. identification with media personalities. d. result of what is said in the introduction.

When administering a survey, you should

A) pretest the questions B) develop a good sample and survey instrument C) ask yourself if you can afford its cost D) A and B E) All of the above