Which of these options is better when group cohesiveness and interpersonal relationships are important?

Emily was intimidated by the inappropriate advances of one of her male colleagues and had second thoughts aboutcoming to work. What should a person like Emily, who is subjected to sexual harassment at the workplace, do?

a. Speak to the human resources manager or supervisor. b. Quit the job or move to a different department. c. Use passive-aggressive tactics against the offender. d. Ignore it and hope for it to stop.

A crisis plan should be prepared as a guideline rather than as a heavily detailed process:

a. because managers want discretion in ordering specific actions. b. because it is easier for everyone to remember guidelines than details. c. for ease of recall and flexibility. d. because crises are never so specific that details can be thought of beforehand