___________ is the design and development of the work flow and connectivity of the operational requirements (processes) needed to ensure that an organization's products and services are efficiently produced and effectively delivered to the marketplace.

A. Process management
B. Supply Chain management
C. Product/Service management
D. Efficient work flow
E. Process development

Ans: A. Process management

Business

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An approach to the study of retailing that stresses activities such as buying, pricing, and personnel practices is a _____ approach

a. strategic b. functional c. institutional d. retail audit

Business

Individuals who switch from a low-demand industry to a high-demand industry usually earn higher incomes

Indicate whether the statement is true or false.

Business