An approach to the study of retailing that stresses activities such as buying, pricing, and personnel practices is a _____ approach

Which of the following statements about internal control is true?

A) Internal auditors ensure that the employees follow company policies. B) The treasurer and controller have the same responsibilities. C) External auditors are employees of the company. D) The internal control procedures are known as the "tone at the top."

As a sales manager, you go out of your way to personally demonstrate proper selling technique to salespeople, show up on time to meetings and appointments and always presenting a professional image through appropriate dress and grooming. Your actions are likely seen by your sales staff as:

a. consistent with those behaviors from a boss. b. a part of coaching called role modeling. c. a part of feedback called mirroring. d. a part of image management to get a promotion. e. none of the above.