Each click on the stage with the Pen Tool creates a(n) ____ point.

Information collected from help desk users about their level of satisfaction with a specific incident, the problem resolution, or with help desk services in general is called ____________________.

Fill in the blank(s) with the appropriate word(s).

If a website changes server locations or goes down due to technical difficulties or a power failure, the links to it become broken.

Answer the following statement true (T) or false (F)