Information collected from help desk users about their level of satisfaction with a specific incident, the problem resolution, or with help desk services in general is called ____________________.

Fill in the blank(s) with the appropriate word(s).

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Computer Science & Information Technology

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________ is an Open Source (GPL) web server scanner that performs comprehensive tests against web servers for multiple items, including potentially dangerous files/programs, and checks for outdated versions of servers and version specific problems on servers.

A. Nikto B. Nessus Professional C. OpenVAS D. Qualys VM

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