Generally, which of the following methods of communication should be used for communicating a complex and lengthy message when the message has to pass through a number of people?
A) grapevine communication
B) written communication
C) oral communication
D) nonverbal communication
E) filtered communication
B
Explanation: B) Written communication is often tangible and verifiable. When it's printed, both the sender and receiver have a record of the communication; and the message can be stored for an indefinite period. If there are questions about its content, the message is physically available for later reference. This feature is particularly important for complex and lengthy communications.
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