Why would it be preferable to convey bad news to a problem employee in writing?
A) To be more thorough. B) To avoid confrontation. C) To be more ef?cient. D) To document poor job performance.
D
Business
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In which step of the sales process would the salesperson call to ensure customer satisfaction and repeat business?
A) approach B) presentation C) handle objections D) close the sale E) follow-up
Business
The rating form is
a. Also known as the performance evaluation form b. An organization-specific form that will vary from organization to organization c. Used by a supervisor to rate an employee's performance d. All of the above
Business