Smoothline is an airline known for the extra care and warmth shown to its passengers, especially

children and ill passengers. What approach to differentiation do Smoothline take?

A) customer consulting B) tangibles
C) empathy D) reliability

C

Business

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Questions about the highest level of education a respondent has attained, their age, their income level, or marital status are classification questions

Indicate whether the statement is true or false

Business

If significant deviations from the project plan are detected, corrective action is taken and then:

A) The monitoring and control cycle begins anew. B) Project goals are adjusted to reflect current reality. C) The project stakeholders are informed of the budget or time difficulties. D) The critical chain is reviewed for task dependency.

Business