Captive audiences are usually more receptive to a speaker's message than voluntary audiences

During a telephone conference call, Rafaela asks her assistant to complete a report as soon as possible that day

The assistant, however, didn't understand the urgency of Rafaela's request, so when Rafaela showed upafter lunch to collect the report, it wasn't done. In this scenario, the assistant failed to understand what aspect of Rafaela's message? a. Implicit b. Explicit c. Transactional d. Dominance

Two distributions of scores can have the same mean, but different spreads of scores.

Answer the following statement true (T) or false (F)