During a telephone conference call, Rafaela asks her assistant to complete a report as soon as possible that day
The assistant, however, didn't understand the urgency of Rafaela's request, so when Rafaela showed upafter lunch to collect the report, it wasn't done. In this scenario, the assistant failed to understand what aspect of Rafaela's message?
a. Implicit
b. Explicit
c. Transactional
d. Dominance
A
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When it comes to listeners being able to judge a speaker's level of communication
apprehension, studies indicate what? A) Listeners are typically poor judges of the level of a speaker's anxiety. B) Listeners are typically good judges of the level of a speaker's anxiety. C) Listeners, if trained, are good judges of the level of a speaker's anxiety. D) Untrained listeners, surprisingly, outperform trained listeners at detecting anxiety.
Research suggests that media images of mothers tend to
a. Portray women as either saints ("good" mothers) or abusers ("bad" mothers) b. Talk about working upper class mothers mostly in relation to their jobs and lower class mothers mostly in relation to their status as mothers c. Position daycare as being unable to replace maternal care for all socioeconomic classes d. All of the above e. None of the above