According to equity theory, which of the following would be characterized as inputs?

Agent John has given seller Henry an offer that includes the phrase "All kitchen appliances are to be left with the house and become the personal property of the buyer." Henry accepts all of the other terms of the offer, but objects to leaving the appliances. John crosses out that item and initials it on the contract on behalf of the buyers. He does this despite the fact that the buyers are on vacation and cannot be consulted about this. Such action would most accurately be classified as:

A: Beneficial conduct, in the best interest of the buyers; B: Acceptable conduct; C: Unethical conduct; D: Unlawful conduct.

Business buyers may get new ideas at a trade show, see an ad, or receive a call from a sales representative who offers a better product or a lower price compared to the current in-supplier. These situations motivate the ________ stage

A) problem recognition B) general need description C) order-routine specification D) supplier search E) performance review