Kira describes sitting by the fire on a cold winter day, ?The wood popped as the fire roared.?

Ms. Chen greets customers in her hardware store with a friendly, "Good afternoon. How are you?" One customer does not respond to her greeting but instead asks for the location of the plastic pipe. The customer's response is an example of

a. Impersonal communication b. Intrapersonal communication c. Personal communication d. Internal dialogue e. Relational communication

Effective communicators avoid rely on static evaluations whenever possible

Indicate whether the statement is true or false