Planning is the development of a view of the future to make better decisions in the future

Which of the following is a difference between online retailing and the click-and-collect process?

a. Online retailing resells pre-owned items bought back from customers, while the click-and-collect process sells only new items. b. Online retailing does not allow customers to provide themselves with products without the intervention of a service employee, while the click-and-collect process allows customers to provide themselves with products. c. Online retailing ensures greater speed of delivery, while the click-and-collect process takes longer to deliver a product. d. Online retailing enables customers to have items directly delivered to their doors; whereas in the click-and-collect process, customers travel to a physical store location to take delivery of the merchandise.

Health insurance typically includes a two-year discovery period after which the insurer can't void coverage or deny a claim because of concealment or misrepresentation by the applicant. This provision is called:

(a) the time limit on certain defenses provision (b) the recurrent disability provision (c) the renewal provision (d) the reinstatement provision