Secondary service features are the features that the customer himself adds to the service

A relationship definition explains what action is being taken and possibly why it is important. It may be important to state who or what does the action, but it is not important to explain how the action is taken

Indicate whether the statement is true or false

Which of the following statements pertain to The Color Marketing Group?

A) predicts electric green will become a popular accent color B) is a not-for-profit association that forecasts color trends three years out for all industries, manufactured products and service C) predicts soft, colorful hues will form the basis for most decoration D) predicts global warming concerns will increase the use of reflective white E) makes predictions about best colors to use for 20 months out