When comparing competencies to KSAs, competencies

A) Are more specific in nature.
B) Have a shorter term fit.
C) Include knowledge, skills, and attitudes.
D) Are tied to corporate goals.
E) Both C & D.

E

Business

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As an operational component of channel performance, customer reach refers to ________

A) cost to serve B) volume C) operating efficiency D) service quality E) retention

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The Hurwicz criterion is also called the criterion of

A) regret. B) equality. C) optimism. D) realism. E) pessimism.

Business