Questions that require respondents to choose from a set of predetermined answers are ________ questions

A) dual response
B) fixed alternative
C) open-ended
D) none of the above

B

Business

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Planning the ________ of a Web site is one of the most important steps in developing aprofessional Web site

A) structure B) HTML expertise C) graphics D) navigation E) promotion

Business

Typically, as an individual, a customer has substantial bargaining power over a large manufacturing industry

Indicate whether the statement is true or false

Business