Thomas Jefferson, though he would deny it, tapped this powerful crusading editor to publish the anti-federalist newspaper, the National Gazette:

At the receiving stage of listening, you should try to _______

a. analyze distractions. b. evaluate the message. c. ask questions as soon as they occur to you. d. focus your attention on what is said and what is not said.

Dave is a leader of a decision-making group which has been meeting for some time. His best tactic as leader is probably to __________

A. avoid using the nominal group technique B. develop a problem-solving agenda as a rough outline C. be as autocratic as possible D. let each individual member take turns leading E. enhance meeting efficiency