Usury laws are concerned with:
A) Interest charged. B) Contract purposes.
C) Taxes paid. D) Uses of the labor force.
A
Business
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The objective of a statistical process control (SPC) system is to
A. provide a statistical signal when natural causes of variation are present. B. eliminate natural variations. C. assess customer expectations. D. provide a statistical signal when assignable causes of variation are present.
Business
An example of a tangible attribute as studied by SERVQUAL is _____
a. a service technician's uniform b. the providing of services when promised c. the giving of attention to a customer's complaint by a service technician d. keeping customers informed about when their service will be performed
Business