An example of a tangible attribute as studied by SERVQUAL is _____
a. a service technician's uniform
b. the providing of services when promised
c. the giving of attention to a customer's complaint by a service technician
d. keeping customers informed about when their service will be performed
a
Business
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Treasury stock is
a. stock issued by the U.S. Treasury Department. b. stock purchased by a corporation and held as an investment in its treasury. c. corporate stock issued by the treasurer of a company. d. a corporation's own stock, which has been reacquired and held for future use.
Business
A builder needs a long-term loan of $3,000,000 to develop a new shopping center. Which of the following would usually be the best source of such funds:
A: Mutual funds; B: Credit unions; C: Life insurance companies; D: National banks.
Business