Which of the following statements regarding acute abdomen is false?
a. OEC Technicians need to be able to pinpoint the source of an acute abdomen.
b. Physicians accurately diagnose the source of an acute abdomen on first examination only about 50 percent of the time.
c. OEC Technicians need only be able to recognize that the patient is very ill and needs to go the hospital.
d. An acute abdomen can rapidly spiral into septic or hypovolemic shock.
Answer: a
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A common cause of poor listening in any communication but particularly in patient assessment is:
A) paying attention to what the patient is telling you. B) asking the same question in a different way. C) focusing on what you want to say next. D) repeating back what the patient has told you.
After listening to Hailey, a new employee, discussing a past due account with a patient, Lynda quietly takes Hailey aside and suggests a more diplomatic way to have handled the situation. Hailey thanks Lynda for the suggestion and says she will remember it in future conversations with patients. What professional characteristic is Hailey displaying?
A. Professional appearance B. Teamwork C. Acceptance of criticism D. Knowledge E. Persistence