After listening to Hailey, a new employee, discussing a past due account with a patient, Lynda quietly takes Hailey aside and suggests a more diplomatic way to have handled the situation. Hailey thanks Lynda for the suggestion and says she will remember it in future conversations with patients. What professional characteristic is Hailey displaying?
A. Professional appearance
B. Teamwork
C. Acceptance of criticism
D. Knowledge
E. Persistence
Answer: C
Health Professions
You might also like to view...
Elements of medical decision making include all of the following EXCEPT:
A) number of diagnoses or management options. B) number of procedures or services provided. C) amount and/or complexity of data to be reviewed. D) risk of significant complications, morbidity, and/or mortality.
Health Professions
Add the fractions. 2 3/8 + 1/7 =
Fill in the blank(s) with the appropriate word(s).
Health Professions