Researchers can predict which relationships will last and which ones will fail partly on the basis of the verbal messages that people use

Go Pizza is a highly regarded pizza delivery corporation. To improve its services, the company thought about conducting a survey on customer satisfaction and needs. What is the best way to get responses from customers?

a. Provide a reply card asking for feedback along with the pizza at the time of delivery b. Ask for email addresses every time a pizza is delivered and email each customer asking for feedback c. Keep telephone numbers for each customer, call a day after a pizza is delivered, and ask for feedback d. Save customer addresses and send each one a direct mail letter asking for feedback after a pizza is delivered

A(n) ________ is a copy of an object

Fill in the blank(s) with correct word