In a short essay, discuss the difference between laboratory and field experimentation
What will be an ideal response?
a. A laboratory environment is an artificial one, which affords the greatest amount of control over the crucial factors involved in the study. Compared to field experiments, the artificial nature of laboratory environments may cause reactive error in that the respondents react to the situation itself rather than to the independent variable. On the positive side, laboratory experiments do allow for more complex designs than field experiments.
b. A field experiment involves measurement of behavior, attitudes, or perceptions in the environment in which they occur. The researcher has much less control over extraneous variables that may affect internal validity. However, if internal validity can be maintained, the results may generalize more easily than those obtained in a laboratory setting.
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Customer delight is a function of three components: ______________, ______________, and _______________
a. Low levels of arousal, personality, high levels of reactance b. High levels of performance, arousal, positive affect. c. Low levels of determination, conspicuous consumption, high levels of arousal d. High levels of conspicuous consumption, reactance, satisfaction e. High levels of reactance, central processing, low levels of arousal
What is the objective of a developmental plan?
A. To show an employee that he is not very good B. To provide an opportunity to the employee that he will not be able to successfully complete his goals C. To encourage continuous learning, performance improvement, and personal growth D. To encourage an employee to perform better than expected