According to Wilmot and Hocker's perspective on conflict, communication behavior __________.
A. is unrelated to conflict
B. is the cause of all conflict
C. often creates or reflects conflict
D. plays little role in defusing conflict
Answer: C
Communication & Mass Media
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Theo's philosophy professor, Dr. Pillsbury, has invited students to call her by her first name. She is trying to avoid hierarchical language.
a. True b. False
Communication & Mass Media
When the project came back from the client for rework, Arnold asked his team to work on it for fourteen hours each daily
He neither got the point about how to rework the required areas across to the members properly, nor did he help them by working on the project himself. Which type of change barrier did Arnold display? a) Organizational leade b) Organizational silence c) Organizational crisis d) Organizational decline
Communication & Mass Media