Which of the following is one of the additional Ps that Booms and Bitner added to the 4 Ps to create the 7 Ps classification?
A) packaging
B) price
C) people
D) practice
E) promise
C
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Ren is a new recruiter. She wants to make sure that the recruiting process she uses yields a high return of qualified hires for the company. Ren should consider doing all but which one of the following activities to increase her chances of success?
A. Set up a routine contact with those applicants of interest to keep them informed about the progress of the search. B. Send a rejection letter to each applicant who was interviewed so they will know they are not chosen and encourage them to consider other opportunities at the company. C. Save time by contacting only those applicants who seem to be a good fit, responding to the other applicants only if they contact her directly. D. Keep an accurate database of all applicants with information about when they applied, etc., for as long as the law requires so that she can reference the information when there are job openings that fit the applicants' qualifications.
The Central Limit Theorem:
A) is the theoretical foundation of the c-chart. B) states that the average of assignable variations is zero. C) allows managers to use the normal distribution as the basis for building some control charts. D) states that the average range can be used as a proxy for the standard deviation. E) controls the steepness of an operating characteristic curve.