When calling for directory assistance, operators used to tell their customers to "Have a nice day" after providing them with a phone number. As a consequence, many people forgot the number they were just given. What is the most likely explanation?
A) The customers were not paying attention to the number they were given.
B) The customers were prevented from engaging in immediate rehearsal.
C) The customers failed to engage in elaborative rehearsal.
D) The phone number exceeded the capacity of their short-term memory.
Answer: B
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Between World War I and the 1960s, the intelligence tests developed for use in schools favored ________
a. white children over nonwhite children. b. rural children over city children. c. poor children over middle-class children. d. extroverted children over introverted children.