Most employees at Sterling Enterprises work on a team. The firm is considering the implementation of a pay for performance plan. Which of the following would be the most likely challenge of such a plan?
A) Establishing an HR scorecard for each team
B) Isolating individual control over work processes
C) Separating individual contributions from team contributions
D) Creating a psychological contract between teams and the firm
Answer: C
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The value chain activity of "infrastructure" involves designing unique manufacturing processes
Indicate whether the statement is true or false
Which of the following best describes tactical-level decisions?
A) decisions undertaken at the highest level by the leaders of an organization B) programmed decisions that involve routine transactions and deal directly with customers C) decisions that impact the entire organization and sometimes, even the industry D) mid-level decisions undertaken by managers on issues like product development and membership drives