Explain the type of risk measured by each of the following measures. Also identify the factor in each formula that determines the type of risk that is being measured. (a) Jensen's measure (b) Sharpe's measure (c) Treynor's measure

In many organizations the role of Incident Manager is assigned to the Service Desk. It is important that the Incident Manager is given the authority to:

A. Only manage Incidents effectively through 1st and 2nd line B. Only manage Incidents effectively through the 1st line C. Only manage Incidents effectively at the 3rd line D. Manage Incidents effectively through 1st, 2nd and 3rd line

List and briefly describe the three different sets of options formed by customers in the search for alternatives through internal and external information sources

What will be an ideal response?