Choose the research term that describes "the researcher interacts with other participants, but the interaction is not driven by being an actor within the interaction scene."

_____ involves diverting open conflict by being especially charming and disarming

A) Charisma B) Gunnysacking C) Silencing D) Manipulation

As a conflict strategy, _____ is the unproductive practice of storing up grievances so as to unload them at another time

A) silencing B) blaming C) gunnysacking D) avoiding