Compute the June 20xx cost of capital (rounded to nearest percent) for an investment center with the following information: Pre-tax operating income for June 20xx $17,500,000 Assets at June 30, 20xx 6,200,000 Current liabilities at June 30, 20xx 4,000,000 Long-term liabilities at June 30, 20xx 1,500,000 Income tax expense for June 30, 20xx 5,000,000 EVA 11,940,000

With a life insurance contract, an insurable interest must exist

A) at the inception of the contract B) when the proceeds are paid out C) as long as the insured lives D) at the insured's death"

Carol asks guests to complete a customer satisfaction survey before they leave the resort

In addition to asking for demographic information and 1-10 ratings on aspects of the stay at the resort, the survey asks guests for suggestions on what types of services they'd like to see at the hotel. Carol most likely intends to use this information as part of a(n) ________ system. A) four Ps B) marketing mix C) customer relationship management D) perceived value E) value map