All of the following are examples of verbal behaviors which promote immediacy EXCEPT
A) referring to the group as "you" or "your."
B) use of appropriate humor.
C) praising or congratulating individuals.
D) asking for opinions or questions.
A
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A speaker has been given 24 hours to prepare a presentation to
20 long-time coworkers in her office on the features of a new database system being installed. Which of the following approaches would be the most effective way to begin her presentation?a. "My presentations is going to be about the new database." b. "I'm sorry for not being prepared. I just found out yesterday that I had to do this." c. "Ladies and Gentlemen." d. "I heard a joke on Letterman last night about why women are smarter than men." e. None of the above introductions is particularly advisable.
The melting pot metaphor is usually associated with ________.
a. marginalization. b. seclusion. c. assimilation. d. integration.