Which of the following is a guideline for creating and sustaining healthy communication climates?
a. accepting and confirming others
b. affirming and asserting yourself
c. respecting diversity among people
d. timing conflict effectively
e. all of the above
e
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A person with excellent generic speaking skills may be at a loss if a situation requires knowledge of a particular situation.
Answer the following statement true (T) or false (F)
Steve, the CEO of a software company, wants to find out whether his employees work as a cohesive team. Steve can conclude that his employees work as a healthy cohesive team:
a. if the employees work independently to reach the group’s goals. b. if the employees compete with each other for performance and credits. c. if the employees feel safe to express their feelings even when they disagree with others. d. if the employees ensure that the goals of the team are met, even at the expense of unethical means.