Identify the three levels of audience analysis. Explain what factors should be explored at each of these

levels.

What will be an ideal response?

1. audience demographics: size, heterogeneity, composition, and level of captivity; 2. audience
culture: beliefs & values, interests, and common knowledge & experience; 3. audience psychology:
perceptions and tendencies toward selective exposure and attention.

Communication & Mass Media

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During which phase in the problem solving process should you develop a clear action plan and make a written list of who should do what?

A. Identify and define the problem B. Analyze the problem C. Select the best solution D. Test and implement the solution

Communication & Mass Media

The CEO of Harrison PR, an international PR agency, always reminds his employees that the key to effective international PR and media relations is a foundation of two-way communication. Which theory does the firm likely follow?

a. gatekeeper theory b. framing theory c. agenda-setting theory d. excellence theory

Communication & Mass Media