The __________ perspective of the balanced scorecard asks the question, "how do we look to our shareholders?"

To qualify a lead or inquiry, the supplier contacts the potential customer via direct mail, fax, e-mail, or telephone and asks a series of preliminary questions to confirm that the firm has significant sales and profit opportunity

Indicate whether the statement is true or false

Harold learned that organizations in Saudi Arabia emphasizes loyalty to the family and tribe and that ties among individuals are highly valued. Based on Harold's observation, Saudi Arabia is ________

A) a collectivist culture B) an individualistic culture C) characterized by low power distance D) a feminine culture