To __________ __________ to media, you must recognize that you are an agent who can affect what happens around you

Listening can be described as a series of five steps:

receiving, understanding, remembering, evaluating, and __________. Fill in the blanks with correct word

Instead of thinking of a greeting as one event, communication scholars break it down to the verbal greeting, the handshake, and the small talk. If they all happen in this sequence, then they are known as _____

A. congruency B. Pollyanna-Nietzsche effect C. clustering D. action chains