Instead of thinking of a greeting as one event, communication scholars break it down to the verbal greeting, the handshake, and the small talk. If they all happen in this sequence, then they are known as _____

A. congruency
B. Pollyanna-Nietzsche effect
C. clustering
D. action chains

D

Communication & Mass Media

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A formal outline is also a __________ outline

Fill in the blanks with correct word

Communication & Mass Media

In Simmel’s theory:

a. Harmony exists without conflict and vice versa. b. Conflict does not exist because society is a web of relationships. c. Groups are immune to conflict. d. Conflict-free groups could not exist because they would be unable to change or develop.

Communication & Mass Media