You document on your patient care report that you checked a pulse on the top of your patient's foot. Which of the following abbreviations makes it clear where you performed your pulse check?

________—Contagious bacterial disease that mainly affects the lungs

Fill in the blank with correct word.

Which of the following scenarios would be likely to negatively affect customer satisfaction? (Choose all that apply)A) A medical office receptionist tells a patient to "have a seat," without making eye contact.B) A phlebotomist fumbles with equipment assembly and does not appear ready to perform the blood collection.C) A healthcare worker encounters a lost visitor and assists this person to his/her destination.D) Every health care worker a visitor encounters greets him cheerfully and asks if he needs assistance.

What will be an ideal response?