After Patrice failed the first statistics quiz, she thought she would fail the whole class. Then she realized it was just one quiz, and she would have many more quizzes in the future that would boost her grade. This demonstrates the concept of _____.

Status conferral results when the media ignore prominent people

Indicate whether this statement is true or false.

To counter a rumor that its product contained harmful substances, a manufacturer of children's healthdrinks asked laboratories from around the world to test the product independently and post the results on the company's Facebook page

Which aspect of social media did the company leverage to counter the allegations? a. Greater transparency b. Interactive engagement c. Total integration d. Real-time testing